9 Korean phrases for parcels and delivery drivers (택배 and 배달)
Korea runs on deliveries. Parcels arrive the next morning, groceries before dawn, dinner in half an hour, and most of it is arranged through an app without a word spoken. The Korean you need is therefore split between a few short exchanges at the door and the phrases you type into a request box.
These nine cover both, in polite 요 speech, which is right for drivers, security guards and customer service alike. The first half is the handover itself; the second half is for when something is late, wrong, or going back.
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택배 왔어요.
taekbae wasseoyo.
Your package is here.
Literally: Parcel came.
What the driver says over the intercom or through the door, often shortened to 택배요. 택배 is a parcel service; food delivery is 배달, and the two words are not swapped.
Ask Ipsae about this phrase → -
문 앞에 놔 주세요.
mun ape nwa juseyo.
Please leave it at the door.
Literally: Door front-at put give-please.
The default in Korea, said at the door or typed into the delivery request field as 문 앞에 놔주세요. Packages left in hallways are normal; theft is rare enough that nobody thinks twice.
Ask Ipsae about this phrase → -
경비실에 맡겨 주세요.
gyeongbisire matgyeo juseyo.
Please leave it with the security office.
Literally: Security-office-at entrust give-please.
For apartment complexes with a 경비실 at the gate. Many buildings now have a 택배함 (parcel locker) instead, and the driver will text you the locker number and code.
Ask Ipsae about this phrase → -
공동현관 비밀번호 알려 드릴게요.
gongdonghyeongwan bimilbeonho allyeo deurilgeyo.
I'll give you the building entrance code.
Literally: Shared-entrance password tell give-will.
The 공동현관 is the locked front door of the building. Every delivery app has a field for its code, and drivers will call to ask if it is missing, so fill it in once and save it.
Ask Ipsae about this phrase → -
비대면으로 해 주세요.
bidaemyeoneuro hae juseyo.
Contactless, please.
Literally: Non-face-to-face-by do give-please.
비대면 became an everyday word in 2020 and stayed. For food it means the rider rings and leaves; the apps have it as a checkbox, and most people leave it on.
Ask Ipsae about this phrase → -
택배가 아직 안 왔어요.
taekbaega ajik an wasseoyo.
My package hasn't arrived yet.
Literally: Parcel still not came.
For customer service or the seller's chat. Have the 송장번호 (tracking number) ready, and know that 배송 중 (in transit) and 배송 완료 (delivered) are the two statuses you will be reading.
Ask Ipsae about this phrase → -
이거 제 거 아니에요.
igeo je geo anieyo.
This isn't mine.
Literally: This my thing is-not.
For the box with someone else's name on it. 호수가 잘못된 것 같아요 (I think the unit number is wrong) is the follow-up; carrying it to the right door yourself is the neighbourly fix.
Ask Ipsae about this phrase → -
반품하고 싶어요.
banpumhago sipeoyo.
I'd like to return this.
Literally: Return-do want.
반품 is a return, 교환 an exchange, 환불 a refund. Online shops usually have a 반품 신청 button and the driver collects the box from your door, so this line is mostly for phone or chat.
Ask Ipsae about this phrase → -
수고하세요.
sugohaseyo.
Thanks, take care.
Literally: Work-hard-please.
What you say to anyone who is working as they leave: drivers, cashiers, repair people. 감사합니다 is fine too, but 수고하세요 acknowledges the work rather than the favour.
Ask Ipsae about this phrase →
Two words carry most of this: 택배 for anything in a box and 배달 for anything you are about to eat. The request field in the app is where your Korean does its best work, and 문 앞에 놔주세요 plus the entrance code solves nearly every delivery before it happens. Save them once and the drivers will never need to call.